WHO ARE WE
Holiday Mate operates from both our UK and Turkey Office. We are a holiday company like no other, and you may ask yourself - how is Holiday Mate so different than any other holiday company? Reason being unlike many other specialists or holiday companies, we GUARANTEE our customers the best price value holidays to Turkey and Northern Cyprus. We will NEVER be beaten on value for price
We are the ultimate Turkey specialist giving our customers that little bit extra, a personal approach from our professional employees who will always make sure your experience with Holiday Mate is outstanding, from the minute you pick up the phone or go on-line to book your holiday.
We have approximately 40 employees, not a huge corporate company you may think, however each and everyone of our employees work solely for Holiday Mate either within our UK office in Tunbridge or Turkish office based in Oludeniz or out on site. We have many years of personal experience as many of our employees live within the areas we specialize in and are very passionate about Turkey including Managing Director Malik whom also lives in Turkey.
Before and during the season we often find local residents Turkish and English visiting our Head Office in Turkey personally to book their flight, hotel or holiday in Turkey.
Our call center’s are also based within our two offices (we do not out-source our call centres or staff as we appreciate how frustrating this could be for our customers) Our employees are both Turkish and English and we pride ourselves in making sure our employees are happy within their work environment which in turn creates great team spirit encouraged by our Managing Directors Malik and Stuart.
Managing Directors Malik and Stuart do not call themselves bosses, more professionals, who on a daily basis get involved in every aspect of the business including speaking directly to customers either in person or via telephone. As MD’s they are also involved daily with sales and marketing and always keep abreast of the latest technology in order to advance our systems even further.
SO, HOW DID IT ALL BEGIN
Holiday Mate began trading in 2000 from our Tunbridge office in the UK. Whilst Stuart began selling holidays over the telephone, Malik developed and built a Holiday Mate’s first booking system. Slowly the business began to grow by advertising on internet and developing Direct Mail campaigns.
Since, Holiday Mate has gone from strength to strength and is fast becoming one of the most popular specialist on-line holiday companies helping over 190,000 people book a holiday of their choice, which is something we are very proud of.
The turning point for Holiday Mate began in 2004 when Holiday Mate decided to go digital. This required a big investment and risk. However Stuart and Malik were determined to push the business forward in a world of technology and massive competition. Our employees are valuable and also continuously help to improve our services and many a brainstorm session has led to new and innovative services and technology being introduced.
You may wish to read on and find out more interesting facts about our members of staff or you may wish to join us on facebook
Where you can keep up to date with all the latest offers and discounted holidays. We will also be posting videos of some of our great offers and best sellers, watch out for these, as they go fast.
Quite simple, we will continue our efforts in providing our customers with the guaranteed best value price along with protecting our customers financially. We will continue to research and invest in the best possible services and technology to ultimately help our customers and drive more people to our website giving potential customer’s confidence and great reasons why to book with us.
We do hope you enjoyed learning about Holiday Mate and welcome any feedback about our products and services. You can email us on customerservices@Holiday Mate.com or call us on +448448561921.